Locksmith Questions, Answered

Check the simple options first — a spare key with a neighbour, family member, agent or building manager, or another door that was left unlocked. If none of those work, call a locksmith and wait somewhere safe. Avoid trying to force a door or window; that usually turns a lockout into a repair.

Often, yes. Sticking or binding locks, loose handles, misaligned doors, worn latches and broken keys in the cylinder are common and frequently repairable. Where internal components have failed or parts are no longer available, replacement is the practical option.

When it has internal damage, when parts are unavailable, when it has already been repaired and keeps giving trouble, or when keys are unaccounted for and the hardware cannot sensibly be rekeyed.

Usually, if the lock is in sound condition. Rekeying changes the key the lock accepts, so old keys stop working while the hardware stays on the door. Several compatible locks can often be rekeyed to one key.

Yes — houses, apartments, units, townhouses and rental properties, covering lockouts, lock repair, lock replacement, rekeying, deadlocks, and door and window locks.

Yes, on your own entry door and internal doors. Work on the building entrance or other common property needs the owners corporation or building manager to authorise it, so having that contact ready is helpful.

Yes — mechanical locksmithing for shops, offices, hospitality venues and managed buildings, including lock repair, replacement, rekeying, master keying and key control. For electronic access control we assess the mechanical side and refer the electronics to a specialist rather than overstate our scope.

We do not publish fixed prices because the work varies genuinely with the door, the lock, the property and the situation. Describe the job when you call or request a quote, and you will be told what the work involves and what it costs before it starts.

We handle urgent work such as lockouts, failed locks, lost keys and doors that will no longer secure. Availability is confirmed when you call. We do not advertise guaranteed 24/7 service or fixed arrival times we have not confirmed with you.

St Kilda and the surrounding inner-south suburbs where our services are available, including St Kilda East, Balaclava, Elwood, Windsor and Prahran. The service areas page explains what we cover in each.

Yes, before any door is opened. That usually means identification showing the address, a lease, or confirmation from the owner or managing agent. It is what makes it safe to trust a locksmith with a door.

Use the quote form on the contact page with a short description of the door, the property and what is happening. For anything urgent, calling is faster than a form.